Terms of Use

Please read this agreement carefully and completely before you accept DeluxeWin’s services. Please note that this agreement will form a legally binding agreement between you and DeluxeWin.

When you start to use DeluxeWin's services, it means that you have read, understood and agreed to abide by this site’s terms, conditions, and all the rules of the game as well as agree to bear the corresponding legal responsibility and commitment. Once violated, this agreement will have the following consequences, such as having your membership denied, freezing of member account, confiscation of funds, or other related legal proceedings. Details are listed below; if you do not agree to these terms and conditions, you should immediately stop using the company's services.

In addition to these terms and conditions, we also invite you to review our privacy policy, disclaimer, instructions, other related betting rules and website’s promotional terms and conditions. We may modify and inform you of other policy or terms from time to time.

If you violate any of the terms of services, the Company, in accordance with the relevant rules of the system, will be ready to suspend or terminate your use of the company's services.

If you have any doubts and questions about the rights and obligations of the terms and conditions, please contact a legal attorney in your jurisdiction.

The following words and terms, when used with this agreement, shall have the following meanings, unless the context clearly indicates otherwise.
  • 1.1 Online Casino
    Internet gaming system on the Website and related services and gaming activities or gambling / betting services as offered and listed at www.DeluxeWin.com, including but not limited to online casino and/or any other games, where applicable;
  • 1.2 Player Account
    One personal single account pertaining to one domestic home address, opened by an individual and maintained between you and us to enable that person to play games on the Online Casino;
  • 1.3 Username and Password
    The username and password which you choose upon registration with the Online Casino;
  • 1.4 You
    The user of the Online Casino;
  • 1.5 We/Ours/Us
    We are an officially registered online gaming company; our Website is www.DeluxeWin.com;
  • 1.6 Website
    www.DeluxeWin.com, and any related sites accessible via links or any other method of access;
  • 1.7 Subject Matter of Agreement
    This agreement covers the arrangements between you and us in relation to your use of the Online Casino both for playing play-for-real and play-for-fun games;
  • 1.8 Connection Services
    Refers to any application-related devices, including but not limited to personal computers,laptop, mobile phones, personal digital assistants, PDA phones, handheld devices to connect to the Website for betting services;
  • 1.9 Services
    The company’s software services, websites and games;
  • 1.10 Betting Software
    Refers to the software licensed to us, including any program or data file or any other content derived there from, that is required to be downloaded, accessed or otherwise utilized by you from the Website, enabling you to participate in the Online Casino;
  • 1.11 Sports Betting
    Refer to any sports betting link, title access and/or internet gaming system provider, and all its related services and online gaming activities;
  • 1.12 Website
    www.DeluxeWin.com, and any related sites accessible via links or any other method of access; You agree that the website belongs to DeluxeWin Casino and/or its licensors and that the Betting Software is only for your personal use and that you're not entitled to any claims/rights.
The following words and terms, when used with this agreement, shall have the following meanings, unless the context clearly indicates otherwise.
  • 2.1 During the member registration process, users who check the box "By submitting this application, I verify that I am of legal age and my activities on this website does not contravene with the laws of my own jurisdiction, I also accept all Terms & Conditions and Privacy Policy bound by this submission" and click on the appropriate "Submit" button, indicate users acknowledge and agree that:
    • The user has read, fully understand and agree to these Terms and Conditions;
    • The regulations constitute a legally binding agreement ("User Agreement") between the user and DeluxeWin for the use of any of its casino gaming services.
  • 2.2 Any users under the age of 18 or below, the legal age in the respective jurisdiction are not allowed to utilize the company’s Website, software, or services under any circumstances.
  • 2.3 It is illegal for a user to violate any provisions under the authority of the local judiciary in order to visit our Website. DeluxeWin Casino does not endorse such violations and will not be held responsible for identifying the legality of a customer’s behaviour within his/her local jurisdiction. It is the customer's sole responsibility to identify the legality of his/her usage of DeluxeWin Casino as is dictated by the authority in the local jurisdiction.
  • 2.4 Some legal jurisdictions have not addressed the legality of online gambling and others have specifically made online gambling illegal. We do not intend that anyone should use the Online Casino and/or the Website where such use is illegal. The availability of the Online Casino and/or the Website does not construe an offer or invitation by us to use the Online Casino in any country in which such use is illegal. You accept the sole responsibility for determining whether your use of the Online Casino is legal in the country where you reside.
  • 2.5 The company's software code, programs, all intellectual property, organizational structure, and other rights are property of the company and are copyrighted. You may not:
    • copy, distribute, publish, reverse engineer, reverse compile, modify or translate the software, obtain or attempt to obtain the source files, create a derivative of the software, or sell, distribute, sublicense, transfer, or rent the software;
    • provide the software to a third party via the Internet or any other method;
    • transmit or export the software via an electronic method to another country without the knowledge, permission, and written consent of DeluxeWin;
    • use the software for any unlawful or illegal purposes;
  • 2.6 Any violations of the above clauses will be considered as an illegal usage of DeluxeWin’s software.
  • 2.7 If you do not agree with any of the provisions of these Terms and Conditions, please do not click the "Submit" button and the member registration page. Do not attempt to use or continue to use any of DeluxeWin’s gaming services and do not download and/or install the gaming software.
  • 2.8 DeluxeWin will not be held responsible for any information provided that may be incorrect, incomplete, and outdated (e.g. Game results provided by the Website). The Company is not liable for the accuracy of real time scores, statistics, and midfield results.
  • 2.9 In order to prevent users who do not meet the legal age requirement from using our services, DeluxeWin reserves the right to require customers to furnish us with valid proof of age upon request. If you do not meet the legal age requirement or we have reason to suspect that you are underage, we have the right to terminate your account or enforce a long-term/short-term suspension of your account.
  • 2.10 In the event that there are any losses resulting from illegal use, the relevant costs or expenses resulting from any such illegal use will be borne by the customers themselves. If you are aware of any illegal use of our software to gain unfair benefits/advantages, please do not hesitate to report such incidents to our company and assist with the ensuing investigation.
  • 2.11 DeluxeWin’s URL www.DeluxeWin.com, along with other trademarks, services and/or trademarked names belong to DeluxeWin and/or the license issuer. In addition, any other content on the DeluxeWin site, including software, images, pictures, graphics, photographs, animations, video, music, text, etc. all belong to DeluxeWin or its members and/or the license issuer. This information belongs to the company with copyrights and other intellectual property rights; they are protected by law and shall not be infringed. You agree that you may not use our website, software, and services under any circumstances without the written permission of the company. You also acknowledge the protection of intellectual rights as recognized by the law and acknowledge that you may not use or infringe on our website’s content.

Acceptance and Validation Wagering:

  • 3.1 The Company reserves the rights to add, modify or delete parts of or all of the Service Agreement anytime in the future without prior notification. DeluxeWin may modify this Agreement at any time and publish such changes without prior notification. If major changes have been made, we will notify you via an appropriate medium (e.g. publish information of any such modification in a prominent position on the site). You agree that this company is not obliged to issue individual notices and shall not be held liable for any compensation.
  • 3.2 Users bear the responsibility and obligation to read the Terms of Service from time to time. If you continue to use the Website’s service(s) after any changes/updates of the Terms of Service, you are deemed to have agreed with the revised terms. If you disagree with any changes/updates to the Terms of Service, you should immediately stop using the Website and all its services.
  • 3.3 Bets made before any changes/updates to the Terms of Service will abide by the version of Terms of Service that was in place prior to the aforementioned changes/updates; bets made after the modified Terms of Service have taken effect will abide by the new version of Terms of Service.
  • 3.4 If you do not accept the modifications to the Terms of Service, this agreement between you and DeluxeWin will be deemed as terminated and you should immediately stop using the Website and all its services.

As a condition to use the gaming service, the user has to commit and ensure that the user shall not violate any law applicable to any other user, the provisions of this regulation and/or those prohibited by these Terms of Service, or other violations in connection with other betting sites, gambling services, gaming software and/or betting information. In addition to these Terms and Conditions, the user further promises to abide by the following conditions in his/her use of DeluxeWin’s gaming services as detailed below:

  • 4.1 Usage of own real name and identity to utilize the gaming services instead of another person’s identity;
  • 4.2 The legal capacity of user is unrestricted;
  • 4.3 You are acting on your own behalf and not on the behalf of another person or company, through your use of DeluxeWin’s gaming services;
  • 4.4 The user is not diagnosed with an obsessive compulsive disorder, problem gambling, or any such relevant issues;
  • 4.5 You meet the age requirement and are (a) at least 18 years old, or (b) the applicable legal age, whichever has greater legal precedence in your jurisdiction;
  • 4.6 You agree that you must provide certain personal information to us for confirmation (including specific information about payment methods) in order to use our services. Management and control of the information provided is detailed in our Privacy Policy;
  • 4.7 You agree that your participation on our website is voluntary and at your own risk;
  • 4.8 You can only use our website for personal uses and for personal entertainment;
  • 4.9 You fully understand the risk of loss of funds that may result from the use of our gambling services;
  • 4.10 The user is not depositing money obtained from any criminal, illegal, unauthorized or unlicensed activities;
  • 4.11 The user is not engaged in any criminal, illegal, unauthorized or unlicensed activities through a DeluxeWin account. The shall not use or permit others to use DeluxeWin’s gambling services and/or betting accounts for any criminal or illegal activity that is punishable by law, including but not limited to money laundering;
  • 4.12 The user's account name, account number, and password must be kept confidential, to prevent the account from any illegal use. If your username, account number or password has been compromised in any way, please change the password immediately or notify us;
  • 4.13 The user has to bear the responsibility of his or her account name, account number and password used on the Website and/or through any connected devices to use the Website’s services, regardless of whether the connection and/or the use of the services is authorized by the user. DeluxeWin will not bear any losses caused by third parties who misuse any user’s account. The user must assume full responsibility for any third party misuse through his/her personal account and shall not be prejudiced towards DeluxeWin’s stakeholders;
  • 4.14 The user cannot interfere with other users from using the Website’s gambling services, gaming sites, connected devices, gaming software, and gaming information;
  • 4.15 Users are not allowed to solicit or in any way attempt to obtain any information about other users;
  • 4.16 Do not upload or distribute any material that contains viruses, corrupted data or anything that may affect connected devices, gaming software, gaming services and/or running performance of gambling sites’ programs, files or data;
  • 4.17 Users cannot violate any laws applicable to DeluxeWin’s gambling services and betting information via the Website and/or connected devices;
  • 4.18 Do not use any facility, machinery, equipment, software, programs, or any other methods similar to the aforementioned properties to interfere or attempt to interfere with DeluxeWin’s gaming services, connected devices, gaming software, gaming sites, gambling or betting information website and/or the operation of any transactions. Do not attempt to use any form of data mining program or system (including machines, computers, software or other automated systems) to bypass DeluxeWin’s security measures for fraudulent purposes;
  • 4.19 Do not post or transmit any unlawful, harassing, abusive, threatening, libellous, defamatory, obscene, indecent, inflammatory, racial, pornographic or vulgar content to the Website and/or connected devices;
  • 4.20 The user is not an affiliate, officer, director, employee, consultant, or agent of DeluxeWin, or an immediate family member of any such persons at DeluxeWin;
  • 4.21 User must not initiate and/or participate in the publishing and/or transmission of unsanctioned surveys, contests, chain letters, spam mail, or any such forms of unsolicited mass mailings;
You agree with the general Terms and Conditions above and agree that if any customer displays suspicious and/or irregular behaviour on the site, DeluxeWin has the right to report such activities to the relevant local authorities without any prior notification to the customer.
  • 5.1 To register as a member, the membership application form must be completed and submitted in accordance with the terms and conditions of this site.
  • 5.2 The user must declare that all the information of the membership application at the time of registration (including the provided name, bank account number, email and phone number) are true, accurate, and complete.
  • 5.3 DeluxeWin is committed to providing the most secure, reliable and reputable online gaming services to players for entertainment purposes. We also make sure that all customers' personal information, online trading and game records are kept strictly confidential, unless other laws, rules, regulations, court, regulatory body, relevant gaming authority, or law enforcement agency requires the disclosure of such information. The user is responsible for his/her personal information.
  • 5.4 The user is responsible for his/her use of any connected betting sites that contain betting information, as well as for the download and installation of gaming software. Use and participation in the gambling services offered are not applicable for users where such use is prohibited by law.
  • 5.5 In order to verify a user's membership application; we will need you to furnish us with proof of identity and age (e.g. copy of identification card). Should there be any changes to the initial registration information provided by the user, please notify us immediately. DeluxeWin reserves the right to verify the user's registered name and contact number via email. DeluxeWin also reserves the right to utilize any other forms of security measures to verify the information provided by the user. User agrees to these Terms and Conditions as well as agrees to the use, handling and storage of any user authentication or verification documents by DeluxeWin.
  • 5.6 DeluxeWin reserves the right to have the final say in the acceptance or rejection of a user’s membership application.
  • 5.7 We are only responsible for the official DeluxeWin site and the official alternate sites of DeluxeWin. We will not be held responsible for any user login on any sites similar to DeluxeWin that may result in any losses. If you have any questions, please contact our live customer service.
  • 5.8 Each user is only allowed to open ONE (1) account on the DeluxeWin website. If we detect any user with more than one registered account, we reserve the right to merge the accounts, eliminate additional accounts or terminate this agreement with said user at our sole discretion. All resulting losses arising from such an occurrence will be borne by the party in violation of these regulations.
  • 5.9 In order to uphold and guarantee the fair gaming policy, DeluxeWin limits each user to only one account with one username, one email address, one contact number, one registered name, one bank account number, and one IP address. If our system detects multiple accounts on the same IP address logged into the same game at the same time, betting on both banker and player at the same table, the system will block the accounts immediately in accordance with our stance against fraudulent activities.
  • 6.1 The user is subject to follow the rules and regulations of all betting games. If any error occurs during a game or any participant experiences data/IP problems, all bets of the game will be nullified. In the event of a system failure, DeluxeWin reserves the right to declare any or all bets void.
  • 6.2 DeluxeWin reserves the right to cancel any bets due to any unintentional mistakes or errors regarding the publication of odds.
  • 6.3 DeluxeWin reserves the right to reject all or part of any user’s bet at its discretion and without explanation.
  • 6.4 DeluxeWin only accepts users who are in accordance with the rules and regulations by betting via the Internet and/or connected devices. Regardless of the final results, any other forms of betting such as e-mail, fax, mail, etc. shall be not accepted or shall be considered invalid. According to the other provisions of these Terms and Conditions, as long as the user enters the correct username and password and there is a sufficient credit balance in the account, the user can effectively place a bet anytime. The bet is effectively placed once a confirmation message appears on the screen.
  • 6.5 The user is solely responsible for ensuring the accuracy of their bets. Users need to fully understand the betting rules, including the understanding of the bet along with all its applicable rules. Once the user accepts a bet and the system confirms the user's bet, the user cannot cancel, withdraw or modify the bet.
  • 6.6 The user is responsible for all activities and transactions carried out through his/her registered account with the correct username, account number, password, regardless of whether such access to the account was authorized or otherwise.
  • 6.7 All bets and transactions are recorded in the database. DeluxeWin’s records will reflect and constitute the final results of all bets and transactions.
  • 6.8 Only bets that are successfully transacted will be deemed valid. DeluxeWin reserves the right to cancel bets with failed payment transactions. When the "Transaction Successful” message appears on the user's screen and is recorded in the user's transaction history, the bet is deemed to be valid and accepted by DeluxeWin. Users are responsible for all transactions and actions generated through their account regardless of whether the transaction was made by the users themselves or otherwise.
  • 6.9 Placing of bets are not allowed when the game has started and/or when the betting results have been released. DeluxeWin reserves the right to refuse such bets without any prior notice to the user and such bets will be declared invalid; DeluxeWin also reserves the right to accept or reject all or part of such bets. For the avoidance of doubt, this clause does not exclude the "second half" betting dish ("in play" bets) or "half" betting disc ("half time" bets). Notice of the start time on the site is only for informational purposes. If, for any reason whatsoever, the system still accepts bets by mistake after the game has started, DeluxeWin has the right to cancel the bet and declare it invalid.
  • 6.10 Game information published on the Website (race starting times, red cards, scores or other relevant information) are for reference purposes only.
  • 6.11 To ensure fairness of all wagers, the betting results of the game will be decided and confirmed on the actual game day, unless there are specific exceptions concerning the rules of the game regarding this. All decisions regarding DeluxeWin’s pay-outs are based on the final betting results; any reason that may lead to an eventual overturning of results will not be accepted.
  • 6.12 If there is a change in the venue for any sporting events, all bets for the original track will be nullified.
  • 6.13 In the interest of ensuring the fairness of all wagers, DeluxeWin does not recognize deferred games, protests of results or overturned results. Winner(s) of the game will be decided only at the end of the game and on the actual day of the game, based on the betting rules as stipulated above. Any human error or error in game results will be corrected by DeluxeWin within 72 hours of the release of game results.
  • 6.14 DeluxeWin Casino does not endorse proposals for controversial events and/or the interruption of any tournament/game.
  • 6.15 The user acknowledges that all odds, indexes, and handicaps fluctuate without any prior notice. These odds, indexes and handicap betting can only be determined when the user has been accepted.
  • 6.16 For users who bet on multiple options, such as non-runners or any invalid options, the pay-out will be retained as the basis for the settlement of valid options.
  • 6.17 If any system error or failure results in the inaccuracy of the user’s betting odds and/or handicap index, then the bet(s) placed by the user will be deemed invalid. If the error or fault is corrected in a timely manner, DeluxeWin Casino reserves the right but is not under any obligation to make reasonable efforts to contact the user and allow the user to bet again with the correct odds, indexes, and handicaps.
  • 6.18 DeluxeWin strictly disallows any user from placing repeat bets on the same match at any given time.
  • 6.19 You fully accept that DeluxeWin’s licensed casino software shuffles and deals randomly for all games.
  • 6.20 With respect to any bet and its related transactions, DeluxeWin Casino reserves the right to make the final decision.
  • 6.21 The user must personally place all bets made on DeluxeWin through his/her account. Same or different users placing repeat bets will be suspected of cheating, especially when involving similar accounts that were registered within a certain period of time.
  • 6.22 You fully agree and accept that network connections may not always be stable. DeluxeWin only recognizes existing betting records that have been successfully entered into the system and the company will not be liable for any invalid or misplaced bets. If you have any doubts regarding a bet, please feel free to contact our online customer service representatives for assistance with checking your bet history.
  • 7.1 If there is a remittance error of funds during deposit, you are responsible for immediately notifying the Company of such an occurrence.
  • 7.2 You agree that the company or an authorized Payment Processor representing the company will handle all financial transactions related to your account. You hereby agree that the Payment Processor reserves the right to withhold any payments due to you should the Payment Processor have reason to believe or suspect that you may be engaging in or have engaged in any fraudulent, collusive, unlawful, or improper activity.
  • 7.3 You agree to fully cover any and all payments due to us or any third party in connection with your use of the Online Casino. You further agree not to make any charge backs, renounce, cancel and/or otherwise reverse any of your due payments should any such event occur, you will refund and fully compensate us for such unpaid payments including any expenses incurred by us in the process of collecting your payment.
  • 7.4 Be advised that if any deposits/withdrawals are to be processed through e-wallet accounts, those accounts must reflect the same personal details as the ones provided to DeluxeWin during account registration. No third party transactions are allowed.
  • 7.5 For any withdrawal, please note that DeluxeWin reserves the absolute right to determine the method in which your winnings will be paid out.
  • 7.6 You acknowledge that our random number generator will determine the outcome of the games played on the Online Casino and you accept the outcomes of all such games. You further agree that in the unlikely event of a dispute regarding the outcome of a game, the result that is recorded on the game server will prevail and you further acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in any Online Casino gaming activity.
  • 7.7 You will not commit any act or display any conduct that damages our reputation or that of any other related service provider.
  • 7.8 You acknowledge that by opening a Player Account with us, you will fully indemnify us and hold us harmless from and against all and any losses, costs, expenses, claims, demands, liabilities and damages however caused, that may arise as a result of your (a) entry, use, or reuse of the Website or the Online Casino or, (b) breach of any of the terms and provisions of this agreement. You further agree to fully indemnify, defend and hold us and our officers, directors, employees, agents, contractors and suppliers harmless from and against all claims, liabilities, damages, losses, costs, and expenses, including legal fees, arising out of any breach of this Agreement by you, and any other liabilities arising out of your use of the Online Casino.
  • 7.9 The currency of your deposits and withdrawals must be consistent.
  • 7.10 You are allowed to own only ONE (1) account per household or computer. If you have more than ONE (1) account, all winnings will be void.
  • 7.11 DeluxeWin Casino does not recommend users to keep long outstanding balances. If you do not log into your account for a period of 180 consecutive days, any balance in your account will be forfeited to DeluxeWin permanently.
  • We reserve the right to change and/or update this agreement from time to time. It is your responsibility to check whether there is a notification of change regarding this agreement from time to time.
  • 8.1 All promotions, incentives, and deals must comply with DeluxeWin’s official regulations. DeluxeWin Casino reserves the right to suspend, cancel and/or modify the relevant provisions of these terms and conditions of any promotion at any time.
  • 8.2 If any user is found abusing or attempting to abuse the terms of a promotion or profiteering from such abuse, DeluxeWin Casino reserves the right to take whatever appropriate measures are deemed necessary, at its sole discretion, in order to stop, refuse, suspend and/or revoke the user from participating in any of DeluxeWin’s promotions.
  • 8.3 If an individual or any team of individuals are found and/or suspected of fraud and/or collusion, DeluxeWin reserves the right to determine whether to retain or to cancel any or all the betting rights of such users. The funds of the individual, family, organization, gambling bookmakers and employees involved will be seized and confiscated immediately.
  • 8.4 Only 25% of total wagering placed on any games of Pai Gow Poker and Roulette (all variations), plus 50% RNG Games & Slots will be counted towards the rollover requirement.
  • 8.5 All drawn or tie wagers, cancelled or void wagers, wager on odds less than Euro 1.50 or Asia 0.5, or wagers on both even-chances during a single game will not count towards any rollover.
  • 9.1 Betting should be an entirely personal choice, based on personal judgment, analysis, and is at your own risk. By placing a bet, the user indicates personal acknowledgment that DeluxeWin’s gaming services, gaming activities, betting website and information are not offensive, repugnant, unjust or contrary to public morality.
  • 9.2 If you have any objections about the results of any gambling game, you should email with your complaint or dispute within fourteen (14) days from the announcement date of the relevant game results. If there is any discrepancy or inconsistency between the user’s and DeluxeWin’s records, transactions or results (even though the likelihood of this happening is very low), you agree that the record reflected in DeluxeWin’s system, as certified by our technical director, will be the final authority in resolving such disputes.
  • 9.3 DeluxeWin Casino highly recommends users to keep records of all transactions made with DeluxeWin Casino, such as deposit and withdrawal receipts. You should also take note of any changes to DeluxeWin’s terms and conditions. If you are dissatisfied with our service, have an enquiry, or require any clarification, please email us for further assistance.
  • 9.4 Fund transfers between player accounts (inter-player transfers) are strictly prohibited. According to the Anti-Money Laundering Policy, provisions strictly prohibit money laundering via transactions between two or more player accounts. If detected, DeluxeWin reserved the absolute right to return funds to their original player accounts (including but not limited to ‘chip dumping’ in poker). In such cases, thorough and rigorous investigations will be carried out and if any money laundering activity is detected, all player accounts involved in such activity will be closed/suspended and all account balances (including deposits and any bonuses) may also be deducted.
  • 9.5 Any individual or group is allowed to use only one account to claim bonuses and/or participate in any other promotion; multiple accounts that are detected will be merged into one account. We reserve the right to deduct and be reimbursed for any costs and administrative expenses incurred by you through any unethical practises or abuse of your player account. We reserve the right reject any claims of profit from any partners or third parties that may arise from such abuse of your player account. We also reserve the right to suspend or terminate any player accounts that are found to be exploiting the system in any way (i.e. taking advantage of bonuses), whether through individual use or through the partnership of several individuals.
  • 10.1 DeluxeWin Casino reserves the right to declare any winnings void, terminate this agreement, suspend the provision of any of its gambling services or freeze any user’s account at its own discretion for any of the below violations:
    • A user has more than one active account registered with DeluxeWin Casino;
    • Mismatch between registered account name and bank account holder's name in terms of deposit and withdrawal;
    • User who participate in a promotion have withdrawn before fulfilling any requirements of the promotion;
    • User provides incorrect or misleading information upon registration;
    • User fails to provide necessary personal information and/or identification;
    • User does not meet legal age requirements;
    • The user connects to the site and uses the site's services in areas where the use of gambling services is prohibited by law;
    • User initiates refund/chargeback from DeluxeWin, which causes others to do so, or rejects any transaction or deposit account in his/her account name;
    • User deposits funds derived from criminal, illegal or unauthorized activities;
    • Detecting a user committing fraud, attempting to commit fraud, interfering with other users, tampering with DeluxeWin's systems (including connected machines, computers, software or other automated systems), or colluding with other users to deceive DeluxeWin Casino or any other users;
    • The user (whether aware or not) allows third parties to access and use his/her account;
    • User's failure to comply with any provision of this Agreement.
  • 10.2 If we temporarily suspend the provision of gambling services and/or freeze the account of a user, the user involved is required to implement the necessary corrective action, if the situation is remediable. Once we confirm and are satisfied that the user has successfully fulfilled the necessary corrective measures, betting services and user accounts maybe recovered and restored.
  • 10.3 In the event that a single player registers multiple accounts on DeluxeWin and one of the accounts is suspended or terminated for any reason, we reserve the right to freeze, suspend or terminate all other duplicate accounts as well as terminate/cancel all bets, deposits and withdrawal transactions associated with those accounts.
  • 10.4 DeluxeWin Casino reserves the right to close any customer’s account without prior notification or clarification and will refund the balance of the account. DeluxeWin will comply with and respect the rules and provisions of completed bets.
  • 11.1 DeluxeWin Casino’s sites may contain other links to other external sites. Links to external websites are provided only for user convenience. DeluxeWin Casino makes no commitment to ensure the accuracy, timeliness or maintenance of the information contained in the aforementioned links and does not assume any responsibility for these.
  • 11.2 Any links to our website shall always be an active and direct link to our website and shall be made directly to the homepage or front page of our website only. No "framing" or "deep-linking" of our web page or content is allowed.
  • 11.3 DeluxeWin Casino assumes no responsibility for the content of any information or privacy policies of external websites.
  • 11.4 DeluxeWin is not liable for any loss or damage incurred or suffered by you or any third party arising out of or in connection with links to external sites. DeluxeWin reserves the right to rescind any approval granted that allows linking through a plain-text link or any other type of link, and to require the removal of any such link to any page of DeluxeWin’s website at any time and at our discretion.
  • 12.1 We reserve the right to add new types of betting functions or to start, stop, cancel, restrict or modify the connection or any kind of gaming features without any prior notification. Users affected by this will not bear any responsibility at any time.
  • 13.1 DeluxeWin Casino reserves the right to deny or restrict any specific individual from joining DeluxeWin and/or participating in DeluxeWin’s gaming services at any given time without prior notification and at our sole discretion.
  • 13.2 If you breach the terms of this agreement or any part thereof, DeluxeWin has the right to take appropriate measures, including terminating this agreement, blocking your access to our website immediately, terminating your account, confiscating the funds of your account(s) and/or taking necessary legal action.
  • 13.3 You are committed to the following circumstances that you will take full responsibility for any damages, costs, expenses, attorney’s fees, etc. owed to DeluxeWin, its shareholders, employees, license holder, issuer, partners, and affiliates for the safeguard of their legitimate rights and interests to prevent the implication of liability and its negative effects.
    • You breach the agreement or part of it;
    • You violate the law or regulations or affect the legitimate interests of third parties;
    • Any of the above negative circumstances are caused by you as a result of your usage of our website service, or by someone else using your account information to log in, whether you have authorized or not.
  • 14.1 Betting Rules (if applicable) and the applicable use of DeluxeWin’s gambling services, connection, gaming software, as well as any other betting regulations and gaming site information constitute an integral part of these Terms and Conditions.
  • 14.2 If there is a conflict or discrepancy between the aforementioned betting rules with the use of DeluxeWin’s gambling services, connection, gaming software, or any other betting regulations and betting website information, these Terms and Conditions will apply unless other specific terms expressly indicate otherwise.
  • 15.1 If DeluxeWin fails or delays the fulfilment its obligation resulting from events of a nature that are beyond its control (including but not limited to acts of God, a sudden change in applicable laws, regulations, government, civil or military authority occurs, court order, terrorism, lightning or fire strikes, lockouts or other labour disputes, floods, drought, war, riot, theft, transmission or system failures, communication or broadband service failure or interruption of power supply or equipment failure, bad weather, earthquakes and natural disasters), it does not constitute a violation of the regulations. Users agree to take all necessary action to minimize the consequences of such events
  • 16.1 If DeluxeWin Casino at any time fails to fulfil any of the provisions of the regulations, it is not an indicator of DeluxeWin Casino waiving its rights, as set forth in these Terms and Conditions nor does it in any way affect the validity of the regulations in whole or in part, and does not affect DeluxeWin Casino’s final authority in taking further action.
  • 17.1 If any provision of this agreement has been identified by any relevant agencies or areas of the law to be illegal, invalid or unenforceable to any extent, that specific provision will not affect the legality of the other provisions in the applicable areas. The agreement will not affect or be affected by that specific provision and all other valid provisions in the agreement will continue in full force and effect as permitted by law.
  • 17.2 The title of the agreement is for reference only and does not affect the specifics or clarification of any provision.
  • 17.3 Under this Agreement, DeluxeWin Casino’s failure or delay in exercising its authority, power, privileges, corrections or remedies, does not constitute DeluxeWin Casino’s relinquishing of its right, authority, and power.
  • 17.4 DeluxeWin Casino reserves the right to update, modify or reassign the agreement or any part of the contract without any prior notice. However, customers are not entitled or allowed to transfer any of their rights and obligations with respect to the agreement.
  • 17.5 The agreement does not and is not intended to produce authority, privileges or benefits for any unrelated third parties.
  • 17.6 This agreement does not guarantee and cannot be considered to guarantee the cooperation between DeluxeWin Casino and your agent, whether it be a direct trust or joint venture relationship.
  • 18.1 You agree to receive communications from us in an electronic form. We will publish the electronic information on DeluxeWin’s ‘Special Events’ page, in the help files of the site's pages, and/or send it to your registered e-mail address. All information, whether in an electronic or printed form, will be considered as being "in writing" and will be sent to you within five working days after the official publication or release, regardless of whether you have personally retrieved this information from the DeluxeWin website.